Live
Read now
Baptist Health Orthopedic Care logo

Baptist Health Orthopedic Care

Orthopedics • Miami, FL

★★☆☆☆1.8/587 reviews across 2 platforms

Ratings by platform

  • 4doctors.net: 3.1/5 (8 reviews)
  • Trustpilot: 1.7/5 (79 reviews)

What patients say

Patients praise

  • Clinical expertise and high-quality medical care in orthopedics
  • National recognition and high performance rankings by U.S. News & World Report
  • Professionalism reported by some patients in direct clinical interactions
  • Recognition as a leading orthopedic care provider in South Florida

Common complaints

  • Difficulties with scheduling appointments and long phone wait times
  • Complaints regarding billing transparency and perceived predatory practices
  • Frustration with administrative and support staff communication
  • Reports of long waits in urgent care and emergency departments
  • General dissatisfaction with customer service experiences

In patients' words

"While the clinical care at Baptist Health facilities is often highly regarded, it's also important to acknowledge all aspects of the patient experience. Public reviews indicate some significant challenges related to administrative processes and facility management."

— 4doctors.net

"Worst customer service experience ever. Tried to make an appointment with a Baptist health doctor and kept calling the phone number I was given. No one ever answers but a message says we will call you back."

— PissedConsumer

"Baptist Health Orthopedic Institute was ranked #1 in South Florida for orthopedics and recognized nationally as High Performing in treating complex orthopedic cases, hip fractures and hip and knee replacement surgery."

— Baptist Health South Florida Official Website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

More clinics in Miami

Orthopedic Surgeons in Miami, FL

★★★★★5.0/5(1,422 reviews · 4 platforms)

Patients praise: High levels of patient satisfaction regarding surgical outcomes and technical expertise · Excellent bedside manner and clear communication from surgeons.

Miami, FLOrthopedicspositive

Orthopedic Surgery - Find a Doctor

★★★★★4.9/5(1,076 reviews · 6 platforms)

Patients praise: Excellent bedside manner and compassion · Clear, detailed explanations of conditions and treatments.

Miami, FLOrthopedicspositive

The Smile Mission

★★★★★5.0/5(3,733 reviews · 2 platforms)

Patients praise: Affordability and value for money · Friendly, professional, and attentive staff/coordinators.

Miami, FLDentalpositive

MyCardiologist

★★★★★5.0/5(2,081 reviews · 5 platforms)

Patients praise: Professional and knowledgeable physicians · Thorough explanations and patient-centered care.

Miami, FLCardiologypositive

Deluxe Medspa & Beauty

★★★★★5.0/5(1,583 reviews · 5 platforms)

Patients praise: Professional and knowledgeable medical staff and doctors · High satisfaction with aesthetic results including injectables and laser treatments.

Miami, FLMed Spamixed

CG Cosmetic Surgery

★★★★★4.9/5(2,215 reviews · 6 platforms)

Patients praise: High satisfaction with surgical results and aesthetic outcomes · Professional, compassionate, and attentive bedside manner from surgeons.

Miami, FLPlastic Surgerymixed

See all clinics in Miami →

Comparing your options?

Browse other Orthopedics clinics, or filter by state and specialty to compare patient ratings.

More Orthopedics clinics