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Federally Qualified Health Center (FQHC) • Miami, FL
Ratings by platform
- Nutrifinder: 4.7/5 (200)
- Yelp: 2.5/5 (153)
- Birdeye/Google: 4.6/5 (12)
- Birdeye/Google: 4.9/5 (110)
What patients say
Patients praise
- Compassionate, thorough, and attentive doctors
- Helpful and professional front desk staff in some instances
- Good patient-centered care and integrative approaches at specific specialized centers
- Clean and comfortable facility environments at some locations
Common complaints
- Long wait times for appointments and while at the clinic
- Difficulties with phone communication and scheduling systems
- Unprofessional, rude, or dismissive staff interactions
- Concerns regarding the accuracy of diagnoses or quality of medical care
- Issues with insurance acceptance and billing/pharmacy coordination
In patients' words
"Maybe the doctors are good, I don’t know , but the customer service is terrible, there is not a good communication with the staff, the patient and the insurance!"
— North Dade Health Center Review"It’s disheartening that experiences like mine make it harder for people to seek mental health help. I scheduled a 9 a.m. appointment but waited two hours to be told the doctor didn’t accept my insurance."
— Banyan Community Health Center Review"Dr. Handwerger is incredibly kind, thorough, and patient-centered. He takes the time to truly understand you, carefully reviews your full health history and lab work, and explains everything in a way..."
— South Florida Integrative Health Center ReviewMore clinics in Miami
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