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University of Miami Health System

Concierge Medicine • Miami Beach, FL

What patients say

Patients praise

  • Highly rated individual concierge physicians (e.g., Dr. Sohail Delfani)
  • Personalized, unhurried care and clear communication with doctors
  • Convenient and streamlined executive physicals and concierge services
  • Professional and dedicated medical staff support
  • Parking accessibility at specific locations

Common complaints

  • Difficulty reaching office staff via phone or email
  • Administrative bureaucracy and red tape
  • Patient portal system issues
  • Concerns regarding communication barriers and patient-provider interactions
  • Delays in processing prescriptions and referrals

In patients' words

"The most impossible place to reach by phone or email. The patient portal is ridiculous, you cannot…"

— Yelp reviewer

"I like my doctor very much, but the system is not working. Takes weeks to get a prescription or a referral."

— Better Business Bureau reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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