University of Miami Health System
Concierge Medicine • Miami Beach, FL
What patients say
Patients praise
- Highly rated individual concierge physicians (e.g., Dr. Sohail Delfani)
- Personalized, unhurried care and clear communication with doctors
- Convenient and streamlined executive physicals and concierge services
- Professional and dedicated medical staff support
- Parking accessibility at specific locations
Common complaints
- Difficulty reaching office staff via phone or email
- Administrative bureaucracy and red tape
- Patient portal system issues
- Concerns regarding communication barriers and patient-provider interactions
- Delays in processing prescriptions and referrals
In patients' words
"The most impossible place to reach by phone or email. The patient portal is ridiculous, you cannot…"
— Yelp reviewer"I like my doctor very much, but the system is not working. Takes weeks to get a prescription or a referral."
— Better Business Bureau reviewerMore clinics in Miami Beach
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