MidState Medical Center - Hartford HealthCare Medical Group
Diabetes Center/Nutrition Services • Meriden, CT
Ratings by platform
- Momentary Labs / CMS HCAHPS: 4 out of 5 stars (1,054 patient surveys (HCAHPS))
- Healthgrades / Women's Choice Award: 74-75% recommend rate
What patients say
Patients praise
- Strong nurse and doctor communication
- High cleanliness ratings
- Supportive care teams
- High recommendation rates among patients
Common complaints
- Staff responsiveness in inpatient settings
- Difficulty scheduling appointments at primary care locations
- Perceived lack of empathy from some administrative staff
- Communication issues regarding test results
In patients' words
"My care team was amazing. All of the nurses here were so supportive, knowledgeable and helpful. The food was great and the room was spotless."
— Yelp review of MidState Medical Center"I have been a patient here for 51 years - since I was a toddler. I used to love them Now I can't get an appointment for months... I get blood work and can't get the results... it's gone 100% downhill."
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