Merced West Childs
Pediatrics • Merced, CA
Ratings by platform
- BirdEye: 4.7 out of 5 stars (aggregate for Golden Valley Health Centers) (370 reviews)
What patients say
Patients praise
- Some patients report positive long-term experiences with consistent care
- Specific doctors praised for being attentive, kind, and professional
- Efficient pharmacy and referral processes for some patients
Common complaints
- Difficulty reaching the office via phone and long wait times for appointments
- Complaints regarding rude or unprofessional front office staff and nurses
- Issues with prescription refills and coordination of care
- Inconsistent quality of care and perceived lack of professionalism
In patients' words
"I wish we could give this place negative ratings, they deserve zero starts. Not only do they not answer phone calls on a timely manner, when they do they’re so incompetent they don’t know how to transfer calls."
— Patient reviews via BirdEye/Beautihost"Dr. Modallel is always so amazing at doing what she does! She always pays attention to everything and truly cares. Always asking if we have questions or concerns and explains things as she goes."
— Patient review via BirdEyeMore clinics in Merced
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