
Complete Eye Care
Optometry • Merced, CA
Ratings by platform
- Healthgrades: 4.2/5 (25 reviews)
- Yelp/Yahoo Local: 1/5 (1 review)
What patients say
Patients praise
- Comprehensive range of services (cataracts, glaucoma, etc.)
- Presence of experienced ophthalmologists (e.g., Dr. Kenneth Grossman)
- Convenient location in Merced
- Commitment to clinical excellence and modern technology
Common complaints
- Long wait times for appointments
- Dissatisfaction with staff/service efficiency
- Limited selection of glasses
- Negative feedback regarding insurance interactions
- Perceived lack of thoroughness by some providers
In patients' words
"Excellent. Staff are friendly, efficient and office is well staffed, patients are seen in reasonable time frames. ... Dr. Grossman explains conditions, etc. clearly."
— Healthgrades reviewer"I am waiting in the lobby for my 9:15 appointment, only to be told the wait is at least an hour. The lobby is full, over 20 people waiting."
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