Merced - Northview - Golden Valley Health Centers
General Surgery • Merced, CA
Ratings by platform
- Birdeye (Aggregated): 4.7 - 4.8 / 5 stars (370 - 430 reviews (varies by platform))
- Yelp: 1.6 / 5 stars (169 reviews)
What patients say
Patients praise
- Some patients report positive experiences with specific doctors who are described as caring and thorough
- Clean and welcoming environment at some locations
- Convenient urgent care access for some patients
Common complaints
- Difficulties reaching the office by phone and long hold times
- Long wait times for appointments and at clinics
- Perceived lack of thoroughness in patient care (feeling rushed)
- Issues with communication, referrals, and prescription processing
- Staff interactions perceived as unprofessional or rude
- Concerns regarding prenatal care quality and health equity
In patients' words
"No body picks up their phones Getting an appointment is an issue Will not go back Will not recommend"
— Yelp review"I think my doctor Dr. Misra is an awesome doctor with A LOT of heart... My doctor actually cares about his patients. He goes above and beyond..."
— Birdeye review"Not only do they not answer phone calls on a timely manner, when they do they’re so incompetent they don’t know how to transfer calls."
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