
Dignity Health Medical Group
Diabetes Care • Merced, CA
Ratings by platform
- ComplaintsBoard: 1.0/5 (26 reviews)
What patients say
Patients praise
- some individual providers noted as kind and skilled
- friendly and patient staff reported in select experiences
Common complaints
- long wait times for appointments and emergency services
- perceived unprofessionalism and rudeness of some staff members
- concerns regarding diagnostic thoroughness and perceived indifference to patient pain
- difficulties with appointment scheduling and cancellations
- frustrations over lack of effective complaint resolution
In patients' words
"The only reason I’m not giving 5 starts is because there is a wait for appointments. Overall I’m very satisfied and wouldn’t take my son anywhere else."
— Patient review (Primary Care & Specialty Care - Dignity Health Medical Group)"One of the two worst emergency rooms we have been at... We waited six hours only to have pain pills pushed on us. No ice, no water no checking in on us."
— Patient review (Dignity Health Hospital - Mercy Medical Center)"Mercy Medical Center has an overall reputation rating of 1.0/5 based on 0 reviews and 26 complaints, indicating that the majority of patients are dissatisfied with healthcare services."
— ComplaintsBoard reportMore clinics in Merced
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