Golden Valley Health Centers
Dental • Merced, CA
Ratings by platform
- Birdeye: 4.7/5 (27 reviews)
What patients say
Patients praise
- Some patients appreciate the expertise and thoroughness of specific doctors and specialists
- Some patients report positive long-term experiences with consistent access to care and pharmacy services
- Clean clinic environment and friendly atmosphere reported in some cases
Common complaints
- Difficulty with phone systems, long hold times, and unhelpful or rude reception staff
- Challenges in scheduling appointments and obtaining prescription refills
- Perceived lack of professionalism, incompetence, or dismissiveness from some staff and nurses
- Long wait times at the clinic
- Inconsistent quality of care and lack of coordination among the care team
In patients' words
"Not only do they not answer phone calls on a timely manner, when they do they’re so incompetent they don’t know how to transfer calls. They lack common sense to send prescriptions over to the pharmacy."
— Beautihost/User review"I have been going here for 5 years now and have had no issues. The specialists are fantastic."
— Birdeye/User reviewMore clinics in Merced
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