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Aurora Internal Medicine

Internal Medicine • Menomonee Falls, WI

★★☆☆☆1.5/520 reviews across 3 platforms

Ratings by platform

  • Wheree
  • Solv Health: 1.4/5 (20 reviews)
  • BestProsInTown (43 reviews)

What patients say

Patients praise

  • Attentive and dedicated physicians who listen well
  • Friendly and professional nursing/support staff in many instances
  • Efficient service and minimal wait times reported by some patients
  • Clean facility with accessible parking

Common complaints

  • Challenges with billing department responsiveness and transparency regarding coverage
  • Reports of rude or unhelpful reception/support staff
  • Difficulty scheduling appointments during busy periods
  • Occasional long wait times

In patients' words

"Patients commend Dr. Basile’s punctuality and approachable manner, emphasizing his thoroughness in addressing medical concerns. Several reviewers appreciate the compassionate nature of doctors..."},source:{citations:,confidence:"

— Wheree

"I was charged with both a Preventative Care visit and a new patient visit... the billing department seems both inflexible and the whole process was shady and misleading."}},{source:{citations:,confidence:"

— a-better-place.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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