Patients and Caregivers | MCW Cancer Center
Cancer Center • Menomonee Falls, WI
Ratings by platform
- Birdeye: 3.2/5 (302 reviews)
- Rehab.com/Google aggregator: 2.76/5 (167 reviews)
What patients say
Patients praise
- Many patients report kind, friendly, and attentive interactions with providers and nurses
- Surgical staff often praised for being informative and calming
- Some patients felt well-cared for during intensive stays like ICU or post-surgery
- Appreciation for the professionalism and compassion shown by individual staff members
Common complaints
- Reports of dismissive, condescending, or impatient communication from staff
- Concerns regarding nursing staff professionalism and bedside manner
- Long wait times and frustrations with emergency room or mental health assessment processes
- Perceived lack of empathy or follow-up in care coordination
In patients' words
"I have been coming to this clinic for several years and every provider I've seen has been very kind, friendly and attentive."
— Froedtert Menomonee Falls Hospital website testimonial"If I could leave 0 stars I absolutely would. Nursing staff was loud, obnoxious..."
— Birdeye/Yelp review aggregator"So, someone struggling with their mental health left alone to navigate a broken system, I will be filing a complaint with their system and with the state."
— Rehab.com review (referencing emergency/assessment experience)More clinics in Menomonee Falls
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