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Cancer Care Services - Froedtert South

Cancer CenterMenomonee Falls, WI

★★★☆☆3.2/5302 reviews across 2 platforms

Ratings by platform

  • US News & World Report: 4 out of 5 (Patient Experience Score) (N/A (Patient Experience Score))
  • Birdeye: 3.2 out of 5 stars (302 reviews)

What patients say

Patients praise

  • Many individual providers are described as kind, caring, and attentive
  • High willingness to recommend the facility according to US News data
  • Appreciation for professional, knowledgeable, and thorough cancer care teams
  • Positive experiences with clear communication and feeling heard during appointments

Common complaints

  • Billing and insurance concerns, including unexpected charges
  • Reports of staff lack of compassion or unprofessional behavior in some instances
  • Communication issues regarding diagnoses or post-visit interactions
  • Isolated reports of significant medical errors or procedural issues
  • Perceived lack of cultural sensitivity in some departments

In patients' words

"I started my journey with breast cancer with the staff at the Cancer Center in Menomonee Falls... She is a wonderful provider, always warm and compassionate, with meticulous attention to my concerns."

Patient review for a provider at Froedtert Menomonee Falls

"I have mixed feelings as some of the professionals are fantastic! Including some of the doctors and nurses. However some of the other professionals are not too good."

Patient review for Froedtert Menomonee Falls Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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