Doctors - Michigan Orthopaedic Surgeons

Patients praise

• High satisfaction with the clinical expertise and technical abilities of the surgeons
• Surgeons are frequently described as knowledgeable, compassionate, and skilled at explaining diagnoses and treatment options
• Effective outcomes for surgeries such as knee replacements and joint procedures
• Some patients report friendly and helpful interactions with nursing and clinical staff

Common complaints

• Significant wait times for appointments and long delays in office waiting rooms
• Frustration with office phone systems, specifically unreturned calls and difficulty reaching staff
• Perception of being rushed during appointments or doctors not spending enough time with patients
• Clerical errors leading to appointment cancellations
• Occasional reports of rude or unprofessional behavior by front desk staff