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Menominee Health Services - North Shore Health

Assisted Living • Menominee, MI

★★★☆☆2.8/5383 reviews across 2 platforms

Ratings by platform

  • NursingHomeDatabase.com / NursingHomeDex: 4 out of 5 stars (CMS overall rating) (N/A (No complaints on record in specific database))
  • Indeed.com: 2.8 out of 5 stars (383 (Employee reviews))

What patients say

Patients praise

  • Generally above-average overall CMS quality rating of 4 stars for Menominee Health Services
  • Consistency and compassionate care highlighted in some resident feedback
  • High quality measures and health inspection ratings for the Menominee facility

Common complaints

  • Concerns regarding management's focus on profit over staff and resident well-being
  • Reports of poor administrative support, high staff burnout, and frequent understaffing
  • Allegations of inadequate training and lack of effective communication from management
  • Complaints from staff about payroll discrepancies and excessive mandates

In patients' words

"I am so pleased with the care I receive. It's like a cross between home and medical care. This is the place to be for consistency, and a passionate, competent ..."

— Menominee Health Services facility website

"If I could put zero stars for management I would. The building I work for doesn't care about there employees or there residents only in it for the... in there own pocket."

— Indeed.com employee review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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