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Sleep Medicine at Sutter Health

Sleep Medicine • Menlo Park, CA

★★★★★4.8/576 reviews across 2 platforms

Ratings by platform

  • Sutter Health website: 4.8/5 (66 reviews)
  • TrustReviewers and Zocdoc: 5.0/5 (10 reviews)

What patients say

Patients praise

  • Clinical staff, particularly physicians, are often described as caring, intelligent, and effective
  • High satisfaction with individual doctor-patient relationships and treatment efficacy in private practice settings

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Issues with billing, insurance verification, and unexpected costs
  • Reports of rude or dismissive interactions with administrative and support staff
  • Lack of communication or responsiveness to phone calls and messages

In patients' words

"The attention I received from all staff proved caring and my needs were always put first."

— TrustReviewers.com review for Menlo Park Psychiatry & Sleep Medicine

"My experience with this institute is really bad... it took me several month to get it scheduled... the receptionist was rude... overall a very bad experience."

— Patient review for a Sutter-affiliated sleep clinic

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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