James Ratcliff, DPM
Podiatry • Menlo Park, CA
Ratings by platform
- WebMD Care: 4/5 (4 reviews)
- Healthgrades: 1.0 star (2 reviews)
- Yelp (58 reviews)
- Unilocal (17 reviews)
What patients say
Patients praise
- professional, knowledgeable, and helpful demeanor reported by many patients
- appreciation for focus on practical, non-surgical advice
- successful treatment of chronic conditions like plantar fasciitis and ingrown toenails
- good listening skills and thoroughness in care
Common complaints
- complaints regarding bedside manner and perceived condescension
- frustration with billing practices and insurance information management
- perceived lack of interest in specific foot concerns during consultations
In patients' words
"I give Dr. Ratcliff my highest recommendation. He is a skilled, compassionate, and knowledgeable doctor who ..."
— Yelp"Like other reviewers have mentioned, Ratcliff is arrogant and dismissive. ... He seemed annoyed at the suggestion, but agreed to have their office look into what the cost would be for me on my insurance. ... Meanwhile, his office never looked into orthotics cost or got back to me."
— Unilocal"He offered practical advice - not surgical procedures - and I left his office feeling confident his suggestions would work for me."
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