Walk-In and Minor Medical Care - Memphis
Urgent Care • Memphis, TN
Ratings by platform
- Birdeye (Methodist Minor Medical Center - Midtown): 3.1 out of 5 (162 reviews)
- Solv (Baptist Minor Medical Centers): 1.0 out of 5 (1 review)
- Facebook (Baptist Minor Medical Centers): 74% recommend (41 reviews)
What patients say
Patients praise
- Friendly and helpful individual staff members (nurses and some doctors)
- Efficient service during non-peak times
- Clean and organized facilities in some instances
- Convenient access for non-emergency care when staff is attentive
Common complaints
- Long wait times, even with appointments
- Issues with insurance verification and billing practices
- Inconsistent or dismissive bedside manner from some providers
- Lack of professionalism in staff appearance or conduct
- Turning patients away before official closing times
- Frustration with appointment systems not being honored
In patients' words
"My wife made me an appointment for 11:00 a.m. We got there at 10:40, filled out the paperwork then waited two and a half hours to be seen... The whole time we saw employees walk in and out of doors giggling with their cell phones in hand."
— LocalityBiz (Baptist Minor Medical Center-Cordova)"I called and asked if they were taking walk-ins... I got there at 5:28 and they're telling me they're not taking any more patients even though they just told me that over the phone they are taking walk-ins."
— LocalityBiz (Methodist Minor Medical Center - Cordova)"Dr. Kaushal Kalra. He makes you feel very comfortable and interested in every patient."
— Birdeye (Methodist Minor Medical Center - Midtown)More clinics in Memphis
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