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Germantown, TN | Urgent Care

Urgent CareMemphis, TN

★★★★★4.6/5942 reviews across 2 platforms

Ratings by platform

  • Baptist Urgent Care - Germantown (Google/Birdeye): 4.7 out of 5 stars (511 reviews)
  • Urgent Care of Saint Francis - Germantown: 4.4 out of 5 stars (431 reviews)

What patients say

Patients praise

  • Professional and knowledgeable medical staff
  • Effective patient listening and bedside manner
  • General cleanliness of the facility
  • Efficient service and manageable wait times

Common complaints

  • Perceived rudeness from medical staff
  • Administrative/front desk communication issues
  • Occasional administrative delays or process hurdles
  • Difficulty obtaining desired treatments or diagnostics

In patients' words

"Very nice,pleasant and professional staff from the front desk to seeing the doctor."

Birdeye/Baptist Urgent Care review

"I’m giving this location a 1 star because the doctor... is so rude. I was trying to tell her my concerns... she blew me off."

Trucker Guide/Urgent Care of Saint Francis review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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