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Behavioral Health Services | Shelby County, TN - Official Website logo

Behavioral Health Services | Shelby County, TN - Official Website

Mental Health/Behavioral HealthMemphis, TN

★★☆☆☆2.1/5523 reviews across 2 platforms

Ratings by platform

  • Lakeside Behavioral Health System (Birdeye): 2.1/5 (523 reviews)
  • Lakeside Behavioral Health System (Yelp): Not stated in provided snippet (Not stated in provided snippet)
  • Lakeside Behavioral Health System (official site testimonials): Patient Satisfaction 4.49/5; Dignity & respect 4.58/5; Better now than admitted 4.52/5 (Not stated)

What patients say

Patients praise

  • Some users/testimonials report high patient satisfaction scores and feeling treated with dignity and respect at Lakeside Behavioral Health System

Common complaints

  • Low externally reported rating for Lakeside Behavioral Health System on Birdeye (2.1/5)
  • Negative complaints described on Yelp, including claims about staff behavior and involuntary commitment threats

In patients' words

"“Lakeside Behavioral Health System has a 2.1 star rating with 523 reviews.”"

Birdeye review page snippet

"“The staff is incompetent and rude and will threaten an involuntary committal even on lucid patients suffering from mild depression.”"

Yelp review page snippet

"“Patient Satisfaction 4.49 / 5 I was treated with dignity and respect 4.58 / 5 I feel better now than when I was admitted 4.52 / 5 Overall I was very satisfied ...”"

Lakeside official site (Mental Health | Lakeside Behavioral Health System | Memphis, TN)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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