Mid South Internal Medicine | Family Practice Germantown, TN

Patients praise

• physicians are frequently described as thorough, patient, and good listeners
• many patients report long-term relationships with providers (over 10-20 years)
• doctors are praised for taking the time to explain diagnoses and treatment options clearly
• high levels of trust and personal care reported for specific individual doctors

Common complaints

• administrative issues such as difficulty getting prescriptions called in
• frustrating office communication and unreturned phone calls
• inefficiency and lack of professional staff support in some instances