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Internal Medicine | Baptist Medical Group

Internal MedicineMemphis, TN

★★★★★4.7/5315 reviews across 3 platforms

Ratings by platform

  • Birdeye (Baptist Medical Group-Collierville Internal Medicine): 4.8/5 (137)
  • Birdeye (Baptist Medical Group-Memphis Primary Care Associates): 4.7/5 (135)
  • Healthgrades (Dr. Cary Finn, MD): 4.1/5 (43)

What patients say

Patients praise

  • Staff and receptionists described as kind, approachable, and efficient
  • Doctors and nurse practitioners praised for being knowledgeable, thorough, and attentive
  • High levels of patient satisfaction reported in specific clinic locations

Common complaints

  • Concerns regarding medical coding and billing accuracy, including double charges and refund delays
  • Reports of misdiagnosis or failure to identify serious conditions during appointments
  • Frustration with administrative or front-desk processes for billing and insurance coding

In patients' words

"Dr. May is absolutely wonderful the nurses are too They’re very friendly and we need more people like them in this world."

Birdeye review for Baptist Medical Group-Collierville Internal Medicine

"I was shocked she didn’t notice [pneumonia] when she checked my lungs, but I would be wary about going here if you’re feeling worse than the flu/Covid."

Birdeye review for Baptist Medical Group-Memphis Primary Care Associates

"They acknowledged that they double charged me. They have told me several times that I would have a refund in 2 days, 10 days, 7 days, etc. But it has been 4 months... still no refund."

Better Business Bureau complaint regarding Baptist Memorial Health Care Corporation

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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