Health First
Hospital Services • Melbourne, FL
Ratings by platform
- Birdeye (Health First Medical Group): 2.7/5 (42 reviews)
- Birdeye (Health First Diagnostic Center): 3.4/5 (26 reviews)
- Birdeye (Health First Cancer Institute): 3.2/5 (33 reviews)
What patients say
Patients praise
- Compassionate and professional care from specific doctors, nurses, and technicians
- Convenience of having multiple specialties in one location
- High-quality care for specific treatments like cancer radiation
- Friendly bedside manner of certain medical staff
- Positive experiences with timely and efficient care in certain departments
Common complaints
- Difficulty scheduling or canceling appointments
- Issues with billing procedures and insurance processing
- Poor communication and unresponsiveness from central call centers
- Long wait times or lack of follow-up from staff
- Instances of lost medical records or test samples
- Professionalism concerns regarding specific staff members
In patients' words
"Been since April 25th trying to get an appt for in. No call, no answers... I had to get it approved by heart doctor... purchased medic... read more"
— Birdeye Review"From the Dr., nurses and cancer technicians show me compassion, respect, support and professionalism. It was hard going through treatments but they make it easy and explain the treatments step by step."
— Birdeye Review"The call center; to use is horrendous... despise terrible call center customer."
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