River Rock Family Practice
Primary Care • Medford, OR
What patients say
Patients praise
- Thorough, attentive care and patients feeling listened to
- Strong communication/courteous demeanor and professional, compassionate behavior
- High overall satisfaction / likelihood to recommend
- Quick and effective care in urgent situations (for some clinicians)
Common complaints
- Scheduling/access issues (difficulty getting appointments, busy demand)
- Occasional complaints about delays (e.g., long wait for blood work)
- Some reviews mention slow follow-through for medication refills and a desire for more consistent follow-through
- Occasional feedback about not being particularly friendly
In patients' words
"“Dr. Reed is by far the BEST doctor I have had over the last 78 years… I had to wait over an hour to get blood work.”"
— WebMD – Dr. Nathan Reed overview/reviews"“A significant negative feedback theme is the difficulty in scheduling appointments due to her high demand and busy schedule.”"
— Vitals – Dr. Sara Walz overview (summary of themes)More clinics in Medford
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