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Physical Therapy | Methodist McKinney Hospital

Physical Medicine & RehabilitationMcKinney, TX

★★★★☆4.1/515 reviews across 3 platforms

Ratings by platform

  • Birdeye (Physical Therapy Outpatient - Carrollton): 5.0/5.0 (5)
  • Birdeye (Physical Therapy Outpatient - Frisco): 5.0/5.0 (2)
  • Google Reviews (via Local Therapist Directory): 3.4/5.0 (8)
  • Healthgrades / Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): 78% of patients would definitely recommend (344 (HCAHPS survey))

What patients say

Patients praise

  • Highly knowledgeable and skilled physical therapy staff
  • Professional, warm, and dedicated care team
  • Strong communication and patient education regarding recovery and discharge
  • High patient recommendation rate for the overall hospital facility

Common complaints

  • Billing and precertification office issues
  • Concerns regarding hospital administrative procedures and record-keeping
  • Occasional reports of slow staff responsiveness to patient needs

In patients' words

"The therapist are super nice and very skilled and knowledgeable in their craft. Besides my hubby, they have been my biggest cheerleaders."

Birdeye reviewer

"Ricky, Harris and Ashley are all super awesome people who truly care about their patients and go above and beyond to help them succeed in their therapy journey."

Birdeye reviewer

"Stephanie took excellent care of me! She is well educated as to which exercises each patient needs in respect to their injury. Everyone friendly and personable."

BusinessYab reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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