Hormone Health & TRT Clinic - SynergenX McKinney
Hormone Replacement Therapy • McKinney, TX
Ratings by platform
- Birdeye (Google): 4.8 star rating (125 reviews)
- PeptideIQ: 4.5 (20 reviews)
- Apple Maps: 3.5 (20 (listed))
- weightlossclinic.care: 4.8 / 5 (121 reviews)
- Yelp: not provided in snippet (not provided in snippet)
What patients say
Patients praise
- Staff described as friendly, knowledgeable, and professional
- Reports of flexible scheduling and generally positive patient experiences
- Quality experiences noted during clinic transition/merging with LowT (apologies and forthcoming communication)
Common complaints
- Appointment scheduling/time issues (long delays, staff not honoring scheduled durations)
- Customer service problems related to refusing late patients / perceived lack of responsiveness
- Prescription fulfillment delays / issues with back orders and not receiving calls back
- Complaints about corporate ownership leading to a more transactional 'mill to churn out prescriptions' experience
In patients' words
"“Morgan was great, and although my first experience was less then great Morgan was able to get things situated, and was very informative and welcoming.”"
— Birdeye review snippet"“Pretty disgusted with this place right now... appointments and schedules mean nothing to staff... It took nearly an hour and a half to complete.”"
— Birdeye review snippet"“The friendly knowledgeable staff all left early 2025, and it became a mill to churn out prescriptions.”"
— Apple Maps review snippet"“Two weeks later and nothing was received... medicine was on back order and they had no idea when it would be filled.”"
— weightlossclinic.care review snippetMore clinics in McKinney
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