Mauldin, SC - Prisma Health Urgent Care
Urgent Care • Mauldin, SC
Ratings by platform
- Birdeye (aggregated from Google and others): 4.8/5 stars (515 reviews)
- Yelp: 4.0/5 stars (1 review)
What patients say
Patients praise
- Friendly, professional, and compassionate staff
- Efficient and quick service for many patients
- Clean facility
- Clear and helpful communication from front desk and medical providers
- Effective online appointment scheduling options
- Proactive management in resolving patient complaints
Common complaints
- Occasional long wait times, particularly when the facility is busy or dealing with emergencies
- Isolated negative interactions with individual staff members
In patients' words
"The nurse practitioner was an incredible listener, professional and compassionate. It was a pleasure meeting with her."
— Birdeye review"Had a poor experience with a nurse that happened to be filling in the day I was there. The practice manager, Deborah, called me directly and completely rectified the situation and apologized profusely. I am very impressed with the service and happily update my review based on all of the interactions outside of the one nurse."
— Promallu review summary"From the moment I walked in, everyone was polite, professional, and genuinely apologetic about the wait. Erika and Judy, the PSRs at the front counter, were especially helpful and professional."
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