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Bon Secours Primary Care – Mauldin

Internal MedicineMauldin, SC

★★★★★4.6/5397 reviews across 2 platforms

Ratings by platform

  • Bon Secours Official Site (Dr. Bijal Desai profile): 4.7 out of 5 (309 ratings, 44 reviews)
  • Healthgrades (Dr. Bijal Desai profile): 4.4 out of 5 (88 ratings, 67 with a written review)

What patients say

Patients praise

  • High satisfaction ratings for specific providers, particularly Dr. Bijal Desai
  • Clinical care perceived as professional, attentive, and life-saving by some patients
  • Efficiency and lack of wait times reported by some patients

Common complaints

  • Rudeness and unprofessional behavior by front office staff
  • Concerns regarding medical billing and referral practices
  • Patient perceptions of being undervalued or ignored by staff

In patients' words

"That's a big turn-off for me and for many patients, I would think."

Yelp/MapQuest reviews

"Horrible experience. Nurse was rude to begin with. Dr Desai only cares about how much billing and referrals she can make money off of. Nobody there actually cares about the patient."

Yelp/MapQuest reviews

"I never have a wait, I never leave with a question these guys."

Healthgrades review of Dr. Bijal Desai

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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