Bon Secours Primary Care – Mauldin
Family Medicine • Mauldin, SC
Ratings by platform
- Healthgrades: 4.4 out of 5 stars (based on 88 ratings) for Dr. Bijal N. Desai (88 ratings, 67 with written reviews)
- Bon Secours official website: 4.7 out of 5 stars (based on 309 ratings) for Dr. Bijal N. Desai (309 ratings, 44 reviews)
What patients say
Patients praise
- Some providers, such as Dr. Bijal N. Desai, receive positive reviews for being knowledgeable and attentive
- High ratings for communication, with patients reporting that doctors listen and explain treatment plans well
- Efficient care with minimal wait times reported by some patients
Common complaints
- Reports of unprofessional, rude, or judgmental front office staff
- Concerns regarding billing practices or perceived focus on referrals/money over patient care
- Unprofessional behavior observed in the waiting area
In patients' words
"Dr. Desai is very knowledgeable and you can tell she loves what she does... I never have a wait, I never leave with a question these guys are incredible!"
— Healthgrades (Dr. Bijal Desai patient review)"That's a big turn-off for me and for many patients, I would think."
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