Mental Health Clinic in Mattoon Illinois
Psychology • Mattoon, IL
Ratings by platform
- ForeverYourWoman.org (LifeLinks Mental Health): 3.0 out of 5 stars (10 reviews)
- Rehab.com (VA Illiana Mattoon Clinic): 3.45 out of 5 stars (11 reviews)
- Healthgrades (Dr. Zehra Rowjee): 5.0 out of 5 stars (4 reviews)
What patients say
Patients praise
- some individual therapists are praised as excellent or helpful
- specific clinical staff noted as vital for patient recovery in certain contexts
- some patients express satisfaction with the convenience of specific clinics and appointment management
Common complaints
- reports of rude or dismissive staff attitudes
- concerns regarding scheduling issues, cancelled appointments, and difficulty reaching staff by phone
- complaints about administrative processes, including billing and communication failures
- perceived lack of responsiveness to patient needs and emergency situations
In patients' words
"These people don't care about there clients the staff was and is rude talks to you like your a child i would not recommend them... they lied to the police,refused to pay me when they were my payee avoid!"
— Thomas Standley on FindRehabCenters.org"This place does not care about people , apparently you can’t have same day emergency’s so if you call 3 hours ahead they will still cancel you out and put you on hold and close your case... I’m initially from Chicago I never delt with no stuff like this"
— Alinah Dominguez on ForeverYourWoman.org"Amazing VA Clinic. My primary care is good but the biggest upside to this clinic is their mental health side. I wouldn't be here today without Cindi and Robin."
— Cam Frazee on Rehab.comMore clinics in Mattoon
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