Pediatric Primary Care: Well-Child / Sick Visits ... - Carle Health
Pediatrics • Mattoon, IL
Ratings by platform
- WebMD Care: 5.0/5.0 (1 review (for Dr. Kiran Yelakanti))
- Wheree: 7.8/10 (Very good) (Aggregate rating mentioned)
What patients say
Patients praise
- Efficient appointment systems with minimal wait times
- Courteous and professional staff behavior
- Clean, welcoming clinic environments
- Highly regarded specialized medical expertise
Common complaints
- Poor communication and staff responsiveness
- Allegations of poor patient care and diagnostic issues
- Complaints regarding administrative practices and management culture
- Concerns about understaffing and organizational policies
In patients' words
"Terrible communication and poor patient care. The providers and staff do not listen, they might as well make up their own diagnoses."
— Healthgrades"Customer feedback indicates that Carle Mattoon on Hurst consistently delivers prompt, professional care appreciated by many visitors. Review highlights include their efficient appointment system..."
— Wheree"Severely understaffed. Poor culture... discrimination, favoritism, irrational dishonest controlling management..."
— Solv HealthMore clinics in Mattoon
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