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Family Medicine in Mattoon, IL - ProviderMatch - Find a Doctor

Family MedicineMattoon, IL

★★★★★4.7/566 reviews across 4 platforms

Ratings by platform

  • Healthgrades (Allison Alumbaugh, APRN): 5.0/5.0 (39 reviews)
  • Healthgrades (Dr. Andrew Gage, MD): 4.3/5.0 (6 reviews)
  • WebMD (Michelle Mathews, APRN): 5.0/5.0 (8 reviews)
  • Vitals (Dr. Robert Thain, MD): 3.7/5.0 (13 reviews)

What patients say

Patients praise

  • Providers are frequently praised for being good listeners and taking time with patients.
  • Compassionate and caring bedside manner.
  • Clear explanations of medical conditions and treatment options.
  • Trustworthy and knowledgeable healthcare professionals.

Common complaints

  • Some patients have noted dissatisfaction with appointment availability and wait times.
  • Occasional mixed or critical feedback regarding communication or office processes.

In patients' words

"Allison is the Most Caring medical professional I have ever come across. She took her time with me during physical exam. Answering questions and then Listening to me. She gave me emotional support."

Healthgrades (Allison Alumbaugh, APRN)

"Michelle has always gave me my options on treatments and thoroughly explained them. An I have always recommended her to people when looking for Dr."

WebMD (Michelle Mathews, APRN)

"Dr. Thain is a truly exceptional physician with superb 'bed side manner.' He's: knowledgeable, kind, personable, respectful, and emphatic."

Vitals (Dr. Robert Thain, MD)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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