Allergy & Immunology - Testing and Treatment Options | Carle.org
Allergy & Immunology • Mattoon, IL
Ratings by platform
- Wheree: 7.8/10 (Very good) (Not explicitly stated (aggregated))
- Birdeye (Heart & Vascular Institute): 5/5 (4)
- U.S. News & World Report (Dr. John Zech): 4/5 (10)
What patients say
Patients praise
- professional and courteous staff
- efficient and thorough care provided by some physicians
- clean and welcoming facility environment
- good communication from specific providers
Common complaints
- reports of poor communication and patient care
- concerns regarding understaffing and office culture
- frustration with appointment wait times for specialized care
In patients' words
"Customer feedback indicates that Carle Mattoon on Hurst consistently delivers prompt, professional care appreciated by many visitors."
— Wheree"Terrible communication and poor patient care. The providers and staff do not listen..."
— Healthgrades"I tried this spring to get him an emergency appointment and they can't see him for 5 weeks. So our son needs to suffer from his coughing for 5 more weeks."
— Vitals (Dr. John Zech)More clinics in Mattoon
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