Matthews Office
Dermatology • Matthews, NC
Ratings by platform
- Matthews Internal Medicine (Birdeye, Trustburn): 4.6 to 4.8 out of 5 stars (based on 140-342 reviews) (140-342 reviews across platforms)
- Novant Health Matthews Medical Center (Birdeye): 3.5 out of 5 stars (803 reviews)
What patients say
Patients praise
- Knowledgeable, caring, and attentive doctors
- Friendly, efficient, and professional office staff
- Ease of scheduling appointments and low wait times for many patients
- Effective use of patient portal for communication and results
- Warm and family-oriented office environment
Common complaints
- Difficulties reaching staff via phone
- Long wait times for appointments or callbacks
- Concerns regarding medical care, empathy, and follow-up communication in specific cases
- Administrative issues, including paperwork and portal communication failures
In patients' words
"The doctors are very knowledgeable and caring. I trust them."
— Birdeye review for Matthews Internal Medicine"I had the worst experience with Dr. Eliza... The doctor never followed up with me, just terrible !!!"
— LocalityBiz review for Matthews Internal Medicine"The entire practice -- every one there -- was courteous and efficient. I was able to quickly get an appointment and, once I arrived, I did not have to wait long."
— Trustburn review for Matthews Internal MedicineMore clinics in Matthews
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