Nephrology providers near Massillon, OH - Summa Health
Nephrology • Massillon, OH
Ratings by platform
- Momentary Labs (based on CMS HCAHPS): 3 out of 5 stars (based on 3,571 surveys) (3,571 completed surveys)
- Birdeye (St. Thomas Campus): 3.7 out of 5 stars (194 reviews)
What patients say
Patients praise
- some individual physicians noted for taking time with patients and being professional
- majority of patients likely to recommend the hospital in national survey data
Common complaints
- concerns regarding billing accuracy and refund processes
- reports of long wait times for appointments and medical services
- complaints about staff responsiveness and communication challenges
- instances of disorganized records or scheduling errors
In patients' words
"Dr. Calcagno listens and takes his time with his patients. He made me feel seen, heard, and never rushed during my visit."
— Birdeye (Patient review of St. Thomas Campus)"Yesterday, I went to the ER/D for a CT. I was there for 8 hours. They gave me a CD with the results. The results were for an MRI on a patient that was done 27 years ago."
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