St. Luke's Pulmonology & Critical Care - UnityPoint Health
Pulmonology • Mason City, IA
Ratings by platform
- Healthgrades (Hospital Level): 61% patients who gave a rating of 9 or 10 for St. Luke's-Sioux City (Variable across individual providers; some with dozens of reviews)
- Yelp (Brand Level): 2.5 out of 5 stars (143 reviews (Brand level for UnityPoint Clinic))
What patients say
Patients praise
- Physicians described as knowledgeable and caring
- Clear explanations of diagnoses and treatment plans
- Reassuring communication from medical providers
Common complaints
- Issues with nursing and support staff interactions
- Dissatisfaction with hospital environment (e.g., climate control, room size)
- Concerns regarding medical care communication and thoroughness
In patients' words
"Very knowledgeable, caring, funny, and genuinely cared. Wish I could see him more. He explained everything to me and I’m happy I went! 5 stars"
— Healthgrades (Patient review for a physician at St. Luke's)"The ER staff was... merciless!! she kept trying to manipulate my shattered leg and I kept screaming STOP! ... And the chest pain I kept complaining about that was supposed to have a CT scan was never really addressed"
— Yelp (Patient complaint regarding St. Luke's ER experience)More clinics in Mason City
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