MercyOne North Iowa Interventional Pain Management
Pain Management • Mason City, IA
Ratings by platform
- Healthgrades: 4.6 out of 5 stars (Dr. Ronald Kloc) (42 reviews)
- U.S. News & World Report: Not explicitly stated, but based on 71 reviews (71 reviews)
- PainClinics.com: 0.0 out of 5 stars (1 review)
What patients say
Patients praise
- Specific physicians have been praised for being knowledgeable, kind, and compassionate
- Some staff members noted for providing excellent care and service in specific departments
Common complaints
- Reports of dismissive physician bedside manner and lack of clear communication regarding patient conditions
- Complaints regarding administrative friction, including difficulties with medical record transfers and rude front-desk service
- Frustration with long wait times and inconsistent emergency room experiences
In patients' words
"I have multi level herniated disks that are indicated on my MRI scan. This guy tells me there's no damage and I should have no pain and be just fine. Well, I'm not fine... That is not what I received. The dr acted like he didn't even wanna see or hear me."
— PainClinics.com review"The staff is great. I highly recommend Dr. Ondoma (Neurologist) Jordan (PA). Thanks, Jennifer, Kayla, Megan, Kassie, Briana and those whose names I didn't get for the excellent care and service."
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