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MercyOne North Iowa Neurology at Mason City Clinic

NeurologyMason City, IA

★★★★★4.7/5675 reviews across 7 platforms

Ratings by platform

  • US News (Dr. Sant Hayreh): 4/5 (16 reviews)
  • US News (Dr. Alireza Yarahmadi): 4/5 (28 reviews)
  • Ratings.MD (Dr. Alireza Yarahmadi): 4.8/5 (363 reviews)
  • Ratings.MD (Kelli Badker, ARNP): 4.9/5 (199 reviews)
  • MercyOne (Dr. Mark Puricelli): 3.9/5 (38 reviews)
  • MercyOne (Heidi Lindstad, PA-C): 4.7/5 (18 reviews)
  • Vitals (Dr. Rajinder Verma): 4.8/5 (13 reviews (sample))

What patients say

Patients praise

  • many providers are described as knowledgeable, thorough, and caring
  • patients feel listened to and valued by several specific nurse practitioners and physicians
  • effectiveness in managing conditions like migraines and multiple sclerosis
  • clear explanations of diagnoses and treatment options

Common complaints

  • poor bedside manner and perceived lack of empathy from some providers
  • difficulty with timely communication or receiving call-backs from office staff
  • instances of patients feeling unheard regarding their concerns or medical history
  • confusion over appointment locations or scheduling instructions

In patients' words

"His bedside manner is terrible. He acted like I was a bother. He really didn't care if he was a help or not."

MercyOne review for Dr. Mark Puricelli

"I have lived with my chronic disease for 43 years. She is absolutely the best neurologist I have ever had."

Ratings.MD review for Kelli Badker, ARNP

"Dr. Verma is excellent. He is kind , caring, and patient with me... He explained things clearly to me. He has a sense of humor also."

Vitals review for Dr. Rajinder Verma

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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