Kidney Care - NI - MercyOne
Nephrology • Mason City, IA
Ratings by platform
- Ratings.MD (Ashley Matern, ARNP): 4.9 out of 5 (136 verified ratings)
- Ratings.MD (Yuvaraj Thangaraj, MD): 4.9 out of 5 (45 verified ratings)
- MercyOne Patient Experience Surveys (Lisa Quigley, ARNP): Not explicitly quantified, but high volume of positive reviews (44 reviews)
What patients say
Patients praise
- Clear explanations of lab results and health conditions
- Professional, caring, and compassionate staff
- Takes time to listen to patient concerns and questions
- Encouraging and thorough patient education
- Respectful and attentive bedside manner
Common complaints
- No specific negative themes or complaints found in verified patient surveys for kidney care providers at MercyOne North Iowa.
In patients' words
"I’m blessed to be in Ashley’s care! I trust her completely and that is worth more than I can put into words. She is not only intelligent, professional, caring, but she is present in the time she spends with you."
— Ratings.MD verified patient feedback for Ashley Matern, ARNP"Dr. Thangaraj this the best. Very kind, caring, respectful, shows empathy and very brilliant. He always explains things very good. I would rate him as good as any nephrologist in the US."
— Ratings.MD verified patient feedback for Yuvaraj Thangaraj, MD"Lisa is a person who treats you with respect, listens to you carefully and does not make you feel like you are wasting her time."
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