MercyOne North Iowa Gastroenterology Care
Gastroenterology • Mason City, IA
Ratings by platform
- MedicalRecords.com / HealthLocator: 2.5/5 (Hospital-wide score) (51 reviews (at MedicalRecords.com))
What patients say
Patients praise
- Highly rated individual gastroenterology providers like Dr. Satish Sondhi
- Appreciation for staff politeness and listening skills in specific clinical interactions
Common complaints
- Concerns regarding communication among staff and with patients
- Dissatisfaction with responsiveness and care quality in some departments
- Issues reported regarding medical records transfer requests
In patients' words
"As always, I had a good experience while seeing Dr. Sondhi. ... His nurses have been understanding and make you feel comfortable."
— Vitals.com patient review"The care at this facility seems very sub-par. Staff does not communicate well with each other or the patients. Requests and authorization to send all ER/Doctor/Surgery/X-Ray records to follow up doctor was not completed."
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