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MercyOne North Iowa Dermatology Care

DermatologyMason City, IA

★★★★☆4.2/54 reviews across 2 platforms

Ratings by platform

  • MercyOne/Ratings.MD verified patient surveys: 4.8 to 5.0 out of 5 stars across various providers (hundreds of verified ratings per provider)
  • Birdeye: 4.0 out of 5 stars (4 reviews)

What patients say

Patients praise

  • professional and knowledgeable providers
  • friendly and caring staff
  • thorough examinations and explanations
  • excellent patient communication and bedside manner
  • efficient care delivery

Common complaints

  • occasional long wait times
  • concerns about staff conversations being audible to patients in exam rooms

In patients' words

"Dr. Liu is the best!!! This was my second Mohs surgery and I was totally confident with his knowledge, professionalism, and care for me as his patient."

Verified patient review via Ratings.MD

"I would rate Heather Lamb a 10/10 and recommend her to anyone in need of a dermatologist."

Verified patient review via Ratings.MD

"I waited for Kathryn longer than the time she spent with me... I could hear her and others outside the exam room engaged in detailed conversation about cute hair and nails."

Verified patient review via Ratings.MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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