Marysville, WA - Optum
Primary Care • Marysville, WA
Ratings by platform
- Apple Maps: 2.0/5 (3 (Apple Maps))
- Yahoo Local/Yelp: 3/5 (2 (Yahoo Local/Yelp))
- Puget Sound Consumers' Checkbook: Not specified (10 (Puget Sound Consumers' Checkbook))
What patients say
Patients praise
- Effective medical care and diagnosis for certain urgent issues
- Quick and efficient service reported by some patients
- Kind and helpful interactions with medical providers
Common complaints
- Dissatisfaction with insurance billing and claims processing
- Reports of unprofessional behavior or lack of friendliness from staff
- Long wait times and lack of communication during visits
- Frustration with clinic policies (e.g., addressing only one issue per visit)
- Difficulty with front desk service or administrative paperwork
In patients' words
"I listened to the staff talk about patients and personal lives right outside the door... if you’re so occupied with your own desire to gab and not care for patients maybe you shouldn’t be there!!!!!!!!"
— LocalityBiz review"OMG, worst business ever! incompetent !!!! Went in for sinus infection and bladder infection and was informed at the walk in they would only address one issue a day!!! Omg is that the stupidest..."
— MapQuest/User review"Took my grandson here for a sore arm. Great care, x-rays and diagnosis. Referral done promptly. Great visit."
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