Rideout Memorial Hospital - Kaiser Permanente
Hospital • Marysville, CA
Ratings by platform
- Various platforms including CMS, Birdeye, and MedicalRecords.com: 2 out of 5 stars (CMS Overall Rating) (Varies by source (e.g., 376 in some government surveys, 1,373 on Birdeye))
What patients say
Patients praise
- Some patients report excellent care from specific doctors and staff members
- Appreciation for specific services, such as the Cancer Center
Common complaints
- Poor communication from staff and doctors
- Long wait times and scheduling issues
- Difficulties accessing patient portals or getting phone calls returned
- Reports of unprofessional or dismissive behavior by some staff members
- Dissatisfaction with emergency department services
In patients' words
"My husband had to wait 5 hours to be seen for chest pain. My daughter was raped and they didn't have a rape kit or social worker for her to talk with."
— Birdeye review"We've only been to the Cancer Center but they have been absolutely amazing so far. My husband has been treated there since Aug and we definitely reccomend the Cancer Center."
— MedicalRecords.com review"There is no communication amongst the staff or the staff to the patients."
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