Marysville Clinic
Cardiovascular Disease • Marysville, WA
Ratings by platform
- Google Reviews (via BirdEye) for Marysville Walk-In Clinic: 2.1/5 stars (63 reviews)
- Puget Sound Consumers' Checkbook for Optum Walk-In Clinic: 10 consumer ratings (10 ratings)
What patients say
Patients praise
- some patients report great experiences with doctors and medical providers
- efficient care for specific urgent issues when staff is available
- personable and kind staff members at certain locations
- helpful follow-up and care management for some long-term patients
Common complaints
- long wait times or difficulty getting appointments
- unprofessional or rude office staff/receptionists
- difficulties with prescription refills and insurance authorization paperwork
- inconsistent communication or lack of follow-up on messages
- confusion over whether clinics are walk-in or appointment-only
In patients' words
"Always a two hour wait whether they are busy or slow. The doctor took two months to submit disability paperwork..."
— Yelp review for Marysville Clinic"Horrible horrible customer service at the front desk. Its not the answer you get it the way you speak to the patients."
— Review for Grove Street Family Clinic"...the staff was very quick, efficient and kind to my daughter and myself and listened to all of my concerns..."
— Review for Optum - Soper Hill Walk-In Clinic"Love Dr Hanson and Hughson. The last place I want to be is in a waiting room when I am sick. Tell them your symptoms and you either get meds or bloodwork that day."
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