Frederick Foot And Ankle – We Keep You Moving
Podiatry • Martinsburg, WV
Ratings by platform
- Birdeye/Google: 4.6 out of 5 stars (61 reviews)
What patients say
Patients praise
- Professional and efficient care from several doctors noted by patients
- Friendly and gentle approach, especially with older patients or those requiring specific procedures
- Positive experiences with clinical outcomes for conditions like ingrown toenails and plantar fasciitis
Common complaints
- Staff and billing department issues, including difficulty navigating administrative processes and insurance claim handling
- Perceived focus on selling products or services (e.g., orthotics, braces) rather than addressing root causes
- Reports of rude staff and perceived lack of attention during appointments
In patients' words
"Love Frederick Foot and Ankle in Martinsburg, WV. Always professional, efficient and do an all around great job."
— Birdeye/Google review"I was hoping for some sort of prescription but was offered over priced “Internet brought” products. Same items you can find on Amazon for less however they had their markup fee."
— LocalityBiz patient review"I am unable to evaluate the DR's since I was not able to navigate the poorly trained office staff."
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