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The Pain Center of Virginia and West Virginia: Home

Pain ManagementMartinsburg, WV

★★★★★4.6/5712 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.6 out of 5 stars (401 reviews)
  • PainClinics.com: 4.7 out of 5 stars (311 reviews)

What patients say

Patients praise

  • Praise for Dr. Baksh's medical effectiveness in some cases
  • Appreciation for compassionate and helpful staff members
  • Success in reducing pain and improving mobility for some patients
  • Professionalism noted by a portion of patients

Common complaints

  • Concerns regarding staff professionalism and rudeness
  • Difficulty in communication and reaching the office via phone
  • Dissatisfaction with physician communication and listening skills
  • Concerns over treatment effectiveness or recommendations
  • Legal settlement involving allegations of false Medicare claims for certain procedures

In patients' words

"I am so grateful we came here before getting a new hip. My injection has bought me some time with minimal pain in my hip. I have not felt this pain free for nearly 5 years."

The Pain Center website (Testimonial by Timothy P.)

"The front desk receptionists are super rude ! Had a balance due to error on insurance instead of the 3 girls sitting behind the desk calling to check that that it was getting resubmitted they said I could not get my procedure done today."

Birdeye review by Melissa R.

"Not too impressed with this pain management office... Dr def doesn't fully listen to the patients symptoms ... had to repeat at least 3 times for the Dr to understand pain was not localized."

PainClinics.com review by Loreth Smith

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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