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Eye Doctor near Martinsburg, WV Martinsburg - Foxcroft Ave

Optometry • Martinsburg, WV

★★★☆☆2.8/5134 reviews across 2 platforms

Ratings by platform

  • Promallu (aggregated): 2.9/5 (110 reviews) (110 reviews)
  • Apple Maps (Yelp-sourced): 2.4/5 (24 reviews) (24 reviews)

What patients say

Patients praise

  • Professional and thorough eye examinations
  • Doctors who are patient with children and explain procedures clearly
  • Staff responsiveness to fitting issues after an initial visit
  • Friendly and helpful staff interactions in certain instances

Common complaints

  • Delays in receiving eyeglasses
  • Perceived rude or unhelpful customer service staff
  • Difficulties with appointment rescheduling policies
  • Allegations of prejudiced or stereotypical assumptions by staff members

In patients' words

"The staff was very friendly and helpful. Dr Fleming was incredible with my 5 year old... He was amazing with the way he spoke and explained everything so thorough to us."

— Loc8NearMe reviewer

"Stay away from here for glasses! They were told that the glasses had to be received with in a week and they assured us it was 5-7 days... They have now caused 2 days of no pay and they had ZERO concern on the phone."

— Promallu reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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