Valley Health Primary Care | Tavern Road
Internal Medicine • Martinsburg, WV
Ratings by platform
- Yelp/MapQuest: 4.0/5.0 (Yelp/MapQuest) (3 reviews (referenced on MapQuest/Yelp))
- Birdeye: Not specifically provided, but generally negative tone mentioned (9 reviews)
What patients say
Patients praise
- Providers described as thorough, pleasant, and having good bedside manner
- Appreciation for clear explanations and feeling well-informed by specific doctors
- Staff noted as professional and kind by some patients
Common complaints
- Difficulty with communication and getting prescription refills
- Long wait times for appointments
- Complaints about rude, unresponsive office staff
- Experiences of feeling dismissed or unheard by providers
In patients' words
"Dr. Tabuena has been my Dr for a few years. She always greets me with a smiling face and comforting disposition. I have never felt dismissed or rushed as I have experienced with past physicians. As for the office staff they are very professional and kind."
— LocalityBiz Review"Horrible communication, takes forever and half a dozen calls to get scripts refilled, took them 6 months to send the paperwork for a sleep study. Go anywhere but here."
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