Insurance Coverage - Bariatric Surgery - UCLA Health
Bariatric Surgery • Martinsburg, WV
Ratings by platform
- ComplaintsBoard: 2.0/5.0 stars (based on 21 complaints) (21 complaints listed)
- Birdeye: 3.3/5.0 stars (90 reviews)
- Trustpilot: 1.0/5.0 stars (21 reviews)
- U.S. News & World Report: 3/5 score (Patient Experience) (N/A)
What patients say
Patients praise
- recognized as a top hospital system in the nation
- high patient willingness to recommend hospital services
- comprehensive patient resources and support teams for specialized programs like bariatrics
Common complaints
- reports of being understaffed
- patient concerns about wait times for lab or administrative services
- complaints regarding unclear administrative processes or lack of written information
- some reports of unhelpful or delayed responses to service complaints
In patients' words
"Worst managed health care system I have ever experienced. They are woefully understaffed."
— Trustpilot"It’s a great Hospital 1st class Service and facilities wellness care."
— Birdeye"Overall UCLA has denied me any understanding of how their system works, they've also denied me anything in writing to refer back to."
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