Dermatology at Martinez Medical Offices - Kaiser Permanente
Dermatology • Martinez, CA
Ratings by platform
- Yahoo Local: 3.0 out of 5 stars (based on 109 reviews) (109 reviews)
- Yelp (Martinez Medical Offices): 2.9 out of 5 stars (based on 98 reviews) (98 reviews)
What patients say
Patients praise
- Access to skilled and experienced dermatologists like Dr. Matthew Dizon and Dr. James Click
- Instances of helpful interactions with nurses and medical staff
- Efficient in-person administrative systems for some services like lab work
Common complaints
- Difficulty navigating phone systems and customer service for appointments and accounts
- Perceived long wait times or concerns regarding provider workload/availability
- Isolated reports of rude or dismissive staff/provider attitudes
In patients' words
"I wish Kaiser hire more doctors to help their super busy doctors. They have excellent doctors but they are all super busy."
— Yahoo Local Reviewer"They're very rude and don't have any sort of patience's. They talk to you in a very aggressive tone from the doctor, to the nurses and the receptionists!"
— Yelp Reviewer (Martinez Health Center)"Nine out of ten times I've experienced nice nurses, clerks, lab techs, doctors."
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