Behavioral Medicine at Martinez Medical Offices - Kaiser Permanente
Behavioral Health • Martinez, CA
Ratings by platform
- Yelp (Kaiser Permanente Martinez Medical Offices): 2.9/5 (98 reviews)
- Yelp (Kaiser Permanente Martinez): Not specified in provided snippet (Not specified in provided snippet)
- Loc8NearMe (Kaiser Permanente Martinez Medical Offices): Not specified in provided snippet (Not specified in provided snippet)
- Yahoo/Local (Kaiser Permanente Martinez Medical Offices - via Local Yahoo): 3.0/5 (109 reviews)
What patients say
Patients praise
- Some reviewers describe generally good experiences and responsiveness of certain staff/doctors at the Martinez medical offices.
- Kaiser’s behavioral medicine department page exists for the Martinez Medical Offices location (no sentiment, but confirms department/service listing).
Common complaints
- Yelp overall rating for the Martinez medical offices is relatively low (2.9/5), suggesting frequent dissatisfaction overall.
- Broader coverage of Kaiser mental/behavioral health indicates patients experience access problems such as obstacles finding providers and/or lengthy waits for therapy.
- State-level reporting/complaints and investigations describe increased behavioral-health complaints and clinician concerns about scheduling and wait times (context for behavioral medicine access concerns).
In patients' words
""Nine out of ten times I've experienced nice nurses, clerks, [lab techs], doctors.""
— Yelp review snippet for Kaiser Permanente Martinez Medical Offices""Yes i would recommend if all the other med staff & doctors are anything like mine!! Smart intelligent concerned considerate respectful listens gives feedback outlines a strategy for health and keeps an open mind!!!""
— Loc8NearMe review snippet for Kaiser Permanente Martinez Medical Offices""Ghost lists" … patients said they struggled to find anyone … accepting new patients or who still work with the health network… Often, patients say, they leave messages that are never answered."
— Sacramento Bee: How Kaiser CA patients had to fight to get mental health care""The California Department of Managed Health Care 'help center received a 20% increase in behavioral health complaints for Kaiser in 2021 compared to 2020.""
— Sacramento Bee: Kaiser faces CA probe amid rise in mental health complaintsMore clinics in Martinez
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